Resume Photo

Hi! I am
Han Loong, a
UX Researcher
based in Singapore

I practice mixed-methods research spanning diverse experiences, populations, and methodologies (ask me more!)

Experience

Education

I have a degree in psychology. I'm fascinated by how we interpret information and make decisions.
Key Skills:
Theories in human cognition, perception, and emotion
Nanyang Technological University Logo

Academia

I joined a research lab where I practiced advanced quantitative methods and
end-to-end aspects of research to predict and nudge physical activity behaviour in cardiac patients.
Key Skills:
Psychometrics/ Quantitative methods
Experimental & survey design

Singapore Heart Foundation Logo

Industry

I grew my qualitative methods and active listening skills within an applied setting in the Singapore Police Force..
Key Skills:
Qualitative methods
Organizational psychology & resilience (e.g., psych safety, mentoring & leadership)
Singapore Police Force logo

Further Training

A Master's in Human-Computer Interaction at University College London granted me the opportunity to lead projects encompassing website, mobile app, and service design for a start-up, as well as the BBC.
Key Skills:
Design & prototyping
Data visualization
Programming (Python, Javascript, R)
University College London logoBBC logo

Product & Strategy

I helped establish and grow organizational capability and research operations as the initial sole researcher in Coinhako.

I further deepened my collaborative and stakeholder management skills working at Indeed, with cross-functional teams across the US and APAC to influence product strategy for >300m users at scale.
Key Skills:
Research operations & UX capability
Business strategy

More
About Me

Outside of UX and research, I...

• Consume stories. I love reading widely and listening to different people share about their journeys

• Enjoy gaming. I am intrigued by how games approach big topics like empathy, justice and equality

Run to relax (it clears the mind!)

I love dogs and food too! (don't you?)

SELECTED WORKS

Due to the sensitivity of some projects, I am unable to include them here.
Please contact me and I will be more than happy to share in person.

Link to Timeslot projectLink to GetGood project

Drop me a line!

I typically respond within 24 hours.

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Alternatively, email me directly at lowhanloong@gmail.com